Privacy Policy — Kode Living Pty Ltd
Information Collection and Use
Kode Living Pty Ltd collects information from prospective and current clients through our website, in-person interactions, and phone enquiries. Kode Living Pty Ltd is the exclusive owner of this information and will only use it as outlined in this Privacy Policy. We do not sell or rent personal data to unrelated third parties. If you provide personal information about another individual, you must ensure they have reviewed this Privacy Policy and consent to their information being used and disclosed by us accordingly.
Remarketing
We work with third-party vendors to run online advertising and remarketing campaigns. These vendors, including but not limited to Google, use cookies to show our ads across the internet based on previous visits to our website. These third-party partners may also contact you by phone to discuss our services.
You can manage or opt out of Google advertising cookies by visiting Google Ads Settings. You can also permanently opt out of the DoubleClick cookie via Google’s browser plugin. Additional opt-out options for third-party cookies are available through the Network Advertising Initiative.
Kode Living Pty Ltd may also upload customer contact information to third-party advertising platforms—such as Google Customer Match or Facebook Custom Audiences—for remarketing purposes if you have provided your details to us.
Image Disclaimer
Kode Living Pty Ltd reserves the right to amend prices without prior notice.
Images, floorplans and photos featured on this website may show fixtures, finishes, or upgrades that are not included in advertised pricing. Examples include specialty facades, stone benchtops, landscaping features, pergolas, screening, fencing, and outdoor structures. Kode Living Pty Ltd does not supply swimming pools, pool decks, or pool fencing. For accurate pricing and detailed inclusions, please speak with a Sales Consultant.
Facade images are intended as visual guides only. They may include optional upgrades or decorative elements not included in the base price. Please request house-specific drawings from your Sales Consultant to assist with your decision-making.
Pricing is based on the home type and floorplan shown, with builder-preferred siting. Some facades carry additional costs. “Fixed” pricing refers to the price stated in your building contract (subject to contract conditions and any owner-requested variations). Prices may vary if site conditions differ from developer-supplied plans or engineering. Block dimensions, orientation, and illustrations may differ from actual site conditions.
Kode Living Pty Ltd has permission from the landowner to advertise the land component. Prices do not include transfer duty, settlement fees, infrastructure levies, or associated land-related disbursements.
Privacy and Data Collection Statement
Kode Living Pty Ltd collects personal information to provide the products and services you request. If you choose not to provide certain information, we may be unable to supply those services. From time to time, Kode Living Pty Ltd may contact you by phone. By submitting your personal details, you consent to receiving such calls unless you opt out.
You can access or correct your personal information by contacting us. Our full privacy policy is available upon request or via our website. It outlines how to access your information, request corrections, manage your communication preferences, and lodge complaints.
We may disclose your personal information to:
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Finance providers, land developers or other service providers involved in your transaction
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Professional consultants such as financial advisers, builders, accountants or solicitors
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Industry bodies, tribunals or courts
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Entities where disclosure is legally required
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Related entities, partners or contractors assisting in our business operations
Website Data Collection
Kode Living Pty Ltd gathers information at various points on its website to enhance visitor experience. Visitors may register to receive updates or request information, which requires providing contact details such as name, address, email, phone numbers, demographic data, and personal preferences.
Where available, we may also collect:
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Acquisition data (referral source, campaign tags, search history)
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Behavioural data (pages viewed, time spent, visit frequency)
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Technical data (browser type, operating system)
This information may be linked to personal data when forms are submitted or when logged into our website.
Visitors may opt out of marketing communications at any time (see Opt-Out section).
In-Person and Telephone Enquiries
Information collected through one-on-one interactions or phone enquiries may be used to contact prospective or current clients about Kode Living Pty Ltd products and services. Even if you do not subscribe to marketing lists, a Sales Consultant may still contact you regarding your enquiry. You may request to discontinue such contact at any time.
Social Media
Kode Living Pty Ltd engages with customers through social media platforms such as Facebook, Instagram, and YouTube. We do not collect personal information through these channels unless you explicitly provide it. User-generated content posted to our social pages (comments, photos, reviews, ideas) is publicly visible. Content must remain respectful, lawful and non-defamatory. We reserve the right to remove posts that violate these guidelines.
We may use publicly posted content for marketing purposes and will endeavour to notify the owner when practical.
Review Platforms
Kode Living Pty Ltd may interact with customers on platforms such as Google Reviews or ProductReview. Personal information is not collected unless explicitly provided. Public reviews or testimonials may be aggregated for marketing purposes, subject to platform privacy policies.
Existing Client Database
Clients who have previously built or purchased with Kode Living Pty Ltd may be included in our client database. We use this information to share promotional and product updates. Clients may opt out at any time.
Employees, Contractors & Subcontractors
Kode Living Pty Ltd collects and stores information about employees, contractors and subcontractors as part of daily business operations. Information may also be retained from individuals applying for employment or contracting opportunities.
Access, Correction & Removal of Personal Information
If Kode Living Pty Ltd discovers that information held is incorrect, we will make reasonable efforts to update it. You may request access to or correction of your information in accordance with the Privacy Act by contacting us.
Opting Out of Marketing Communications
If you no longer wish to receive promotional material from Kode Living Pty Ltd, you may opt out by following the instructions in our communications. If your details appear in multiple databases, you must specify that you wish to be removed from all to ensure complete opt-out.
Opt-out requests do not affect non-marketing communications related to an active contract (e.g. construction updates).
Security and Privacy
Kode Living Pty Ltd takes security seriously and uses industry-standard physical, electronic and procedural safeguards to protect personal information. Access is restricted to authorised staff who require the information for business purposes.
Automatic Collection of Anonymous Data
We use pixel tags and tracking technologies within emails and online platforms to analyse engagement and optimise communication. Pixel tags allow us to track when emails are opened and from which device. We also maintain log files (e.g. IP addresses) for security, troubleshooting and usage analysis.
Cookies are used to enhance site functionality and personalise user experience. Some third-party partners may also use cookies; we do not have control over third-party cookies.
Data Storage
Information collected by Kode Living Pty Ltd may be stored in Australian or overseas datacentres (private or public cloud). All vendors involved in data handling are required to comply with this Privacy Policy and GDPR requirements where relevant.
Dispute Resolution
If you believe Kode Living Pty Ltd has breached this Privacy Policy, you may contact us via email. We will respond within 30 days and aim to resolve issues through negotiation, conciliation or mediation.
Possible resolutions may include:
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An apology
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Access to relevant information
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Correction of records
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System or procedural improvements
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Updated privacy notices
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Additional staff training
If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Disclosures and Transfers
Kode Living Pty Ltd will not disclose personal information to third parties unless:
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You have provided permission
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Required to fulfil warranties
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Permitted by law
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Required due to business sale or asset transfer
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Information is publicly available
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Disclosure is necessary for legal claims
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Confidential disclosure to service providers (e.g. printing, mail, data processing)
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It is consistent with the original purpose of collection
Data Breach Notification
If an eligible data breach occurs, Kode Living Pty Ltd will assess it within 30 days. If confirmed, we will promptly notify affected individuals and the OAIC, outlining the breach and recommended actions.
External Website Links
Our website may contain links to external sites. Kode Living Pty Ltd is not responsible for the content or privacy practices of external websites. Third parties may independently collect information when you interact with their content. Contact those third parties directly if you wish to manage how they collect your data.
Changes to this Policy
Any updates to this Privacy Policy will be published on our website at least 14 days before taking effect.
Contact Us
For questions or concerns about this Privacy Policy, please contact:
Kode Living Pty Ltd
18A Export Road, Craigieburn, Victoria 3064
ABN: Kode Living Pty Ltd – 15 656 798 113
E: sales@kodeliving.com.au P: 03 7068 5848
All drawings, imagery and designs featured on this website or in printed materials remain the property of Kode Living Pty Ltd and may not be reproduced in any form without written consent.